If you do not find the answer to your question in our FAQ You can send us a message by filling out the form below.
If you do not find the answer to your question in our FAQ
Why the mattress topper I received can not inflate to 3 inches?
LINSY LIVING gel memory foam mattress topper needs 72 hours to puff back up to its original shape, please make sure the compressed mattress topper was fully expanded for 72 hours before first use. Please Note: The low temperature, high humidity, high air pressure or poor ventilation condition in your room may delay the expansion process.
How to clean my mattress topper？
Some of our mattress toppers come with removable covers, making cleaning a breeze. Simply take off the cover and toss it in the wash for a fresh and hygienic sleep surface. It's our way of adding simplicity to your sleep routine. Worth noting, though, this feature is currently available only for toppers with covers.
Check the size guide
Twin: 75" x 39" x 4"
Twin XL: 80" x 39" x 4"
Full: 75" x 54" x 4"
Queen: 80" x 60" x 4"
King: 80" x 76" x 4"
Cal King: 84" x 72" x 4"
How long do I have to wait for my order to arrive?
All orders will be processed in 5 business days. Depending on where you live, delivery is usually within 3~6 weeks.
Am I in your shipping area?
We only sell and ship our products in the United States by far. However, please note that we do not provide sales services to the following remote areas : Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau Islands, Federated States of Micronesia, Marshall Islands.
How do I get the tracking number of my order?
Once FedEx picks up parcels from our warehouse, the tracking number will be sent to your email address through our system.
Do you accept payment installments?
Yes, you can pay overtime when you choose to pay with Paypal Installments.
Can I make changes to my order after placing it?
Once an order has been placed, it is automatically dropped into our workshops' queue and is not able to be edited. However, you could contact us within 24 hours of placing your order, we will change your order information as you want.